Addressing the Coronavirus (COVID-19) pandemic
Every day, we closely monitor and analyze developments and statements from local, national, and international health agencies and we are taking actions to comply with their directives and guidelines which are based on facts and medical science. There is no issue more important to us than making sure we manage this situation as effectively as possible to protect our staff and patients.
Here is how we are addressing the issue at the moment:
- We stringently practice universal precautions, utilize glove, mask, coats and eye protection. All surfaces are wiped down with disinfectant, a tuberculocidal, bactericidal, virucidal, and fungicidal chemical disinfecting agent between every patient visit. It is used to sterilize tables, doorknobs, power switches, counter tops, handles, desks, toilets, faucets, sinks, and equipment. We have added barriers to the front desk and frequent disinfecting. The pen and clipboard we give you are cleaned between each patient. Our sterilization procedure is also universally implemented with autoclave heat and chemical sterilization procedures with spore testing.
- We are asking our patients to stay in their vehicle when they arrive at the office and call us to let us know that you are here. To reduce our patient’s possible exposure, we are not using our reception area. Our team will bring any paperwork out to you or bring you a tablet to update your medical history and patient information. Then when the treatment room is sterile, they will bring you directly to that room. They will ask you to wash your hands and rinse with a solution of 3% hydrogen peroxide and mouthwash.
- If you have changed your address, phone number, email or insurance please go online here » and use todays date even if you are not a new patient.
- Staff precautions:
- Not allowed to work if sick, feverish or have a cough.
- Must wash hands for 30 seconds before and after every procedure.
- Must wear gloves and masks at all times when working on patients and refrain from touching face if possible.
- Consistent and rigorous protocol monitoring and maintenance.
- We are following all the CDC recommendations and have listed the link
below for your reference:
- We also ask all patients and family members who exhibit fever or cough to please reschedule appointments at this time to help us with the prevention of disease spread. We will gladly reschedule for a later date.
- If you have traveled outside of the US, please call our office to reschedule your appointment. If you are traveling soon and are going to schedule an appointment, we
- While it is easy to allow our worst fears to guide our thoughts and responses, we encourage our patients and their family members to incorporate a combination of thoughtful wisdom and careful hygiene practices into their daily actions.
We want you to know that we are working hard to prevent the spread of all viruses. We certainly understand everyone’s concerns and want to do our best to prevent possible transmission of COVID-19. Our community’s health is very important to Ham Lake Dental. Please let us know if you have any concerns or questions.